Privacy policy

Information collected through enquiries

Pandekar Secure Solutions collects the name, phone number, optional email address, selected service or product, and message you submit. Please avoid sending passwords, camera access credentials or sensitive footage through the enquiry form.

How this information is used

Enquiries are stored in our website database and made available to the business through its admin area to respond, prepare quotations and coordinate requested work. Campaign details such as the source of a link may be attached to an enquiry when supplied.

Cookies and external services

The website uses a session cookie to protect forms and maintain session state. Google Fonts and embedded Google Maps may receive connection information when loaded. If website analytics are configured, they may receive page and interaction events. Clicking WhatsApp opens an external service governed by its own privacy policy; the message is sent when you choose to send it there.

Retention and requests

Contact us to ask what enquiry information we hold, correct it, or request deletion. We will review requests against ongoing service needs and any records that must be retained. Do not assume an enquiry is automatically deleted after a fixed period.